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I cannot access co-op mode.
You can access co-op mode through the Main Menu. It cannot be accessed via the main game.
Please note that if you are playing on PlayStation®4 then a PlayStation Plus subscription is required to access the multiplayer content.
Can I play co-op mode with more than two players?
Co-op mode is designed for online play by two players only. Each player has their own screen (the screen does not split). Each player plays as Lara on their own screen, while the other player appears as Abby.
Do both players need to own the DLC in order to play co-op?
No, it’s possible for players who own the DLC to invite other SOTTR players, who do not own the DLC, to play co-op.
I cannot access the DLC’s new side mission.
In order to access the exclusive DLC side mission, you will need to have reached the appropriate point in main story. Please check your Side Missions in-game menu for further information to see if you have progressed through the main story sufficiently.
Animals do not spawn anymore in some areas after I cleared a DLC tomb in co-op mode. What should I do?
Please close the game completely and relaunch it. The animals should reappear in the game again.
How do I receive items from a Weapons, Outfit or Skills Booster Pack?
Items belonging to a pack are not immediately available upon starting a game. They are unlocked as you progress through the story.
They are accessed via campsites in-game. Once at a camp site players have to do the following:
- Open the Inventory menu and toggle to the "Outfits" tab (for any outfits)
- Open the Inventory menu (for any weapons)
- Open the Skills menu (for any skills)
NOTE: For any of the weapons, players need to first play until the DLC weapon type is unlocked (i.e. Bow, Pistol, Shotgun etc.)
Do I need a PlayStation Plus subscription to play Challenge Tombs?
A PlayStation Plus subscription is only required to access the Challenge Tombs in co-op mode.
You may still play Challenge Tombs in solo mode without subscribing to PlayStation Plus. To play in solo mode, press the Circle button to go Back when prompted in game to subscribe to PlayStation Plus. Then select 'Yes' when asked if you'd like to cancel. You can then select a Challenge Tomb to play solo.
How do I get my Steam code?
In order to get your Steam code, follow these instructions:
- Insert the game disc into your DVD drive
- Either use Autostart or double-click the redeem.exe file and proceed according to the on-screen prompts to retrieve the Steam code
- Use the Steam code to add the game to your Steam library
In order to assist you as quickly as possible, we kindly ask you to provide the following information when you contact us:
- The code printed on the leaflet
- Which retailer did you purchase the game from?
- Order number (if available)